1. Collection of personal data
 
We request certain personal data if you wish to contact our team for the purpose of contracting the services we offer, either as an individual or on behalf of a company, using the telephone number or email address displayed on the website.
 
 
 
2. The type of personal data we collect and for what purpose:
Name – we collect this information as a result of you completing the contact form.
Email – we collect this information so that we can follow up on your request to be contacted.
Phone number – we collect this information so that we can contact you if you use the chat robot and provide us with your phone number.
 
 
3. From whom we collect personal data:
3.1 Directly from you, when you contact us by phone.
3.2 Electronically, using the contact form on our page or via the chat robot.
 
 
4. Provision of personal data is:
4.1 Voluntary, with no subsequent conclusion of a commercial relationship in mind.
 
 
5. The processing of personal data takes place in the following situations:
5.1 When there is a request from customers/potential customers (verbal or written request).
5.2 When we receive a request for an offer, regardless of how it was sent (by email, contact form, verbal).
 
6. Purpose of processing personal data
6.1 Your data will only be processed for the purposes mentioned in point 2. of this information.
6.2 If your data is to be processed for purposes other than those mentioned in point 2, we will inform you before processing and it will only be processed with your consent.
 
7. Cookies:
7.1 Cookies are pieces of information that the site transfers to users in order to keep track of them. While you are on a site, cookies save your preferences and thus make browsing the web easier. Most websites use cookies. They are not used to store personal information, they show us how and when visitors use the site, and help us see which areas are popular and which are not.
7.2 We use cookies (special texts) for a good evaluation of user behaviour on our websites in order to provide marketing services correctly and so that the user can take advantage of all the facilities of the website they visit (shopping form, online shop, etc, depending on the specific website). the information we collect through cookies and transparent gifs to create a “profile” of your preferences.
7.3 You can disable cookies using your browser preferences. Thus, you can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, please note that when cookies are disabled, it is very possible that certain features of the website may not be usable or may load very slowly.
 
8. Disclosure of personal data
8.1. Your personal data may be disclosed to certain recipients, i.e. partners of our agency, if this is required by contracting our services (e.g. if you wish to purchase internet domains through us, your personal data must be transmitted to Easyhost, the direct provider. Refusal to submit your correct data for the purchase of internet domains will make it impossible to register an internet domain through us).
 
 
9. Data storage period
9.1. Your data will be stored for a limited period of time, i.e. for the duration of the service contract and until the end of the contract period. Billing data will be deleted in accordance with the obligations imposed by law in this regard.
 
 
10. Transfer of personal data outside the EU or EEA
10.1 webage.ro does not transfer your personal data to countries outside the EU or EEA.
 
11. Security of personal data
11.1 The security of information received from visitors or customers is very important to us.  The servers on which the data is stored have implemented security measures, such as:
 
– recovery of personal data
 
– security breach detection
 
– discovering the causes of security breaches
 
– limiting security breaches
 
If we discover that a security breach of your personal data has occurred, we will immediately inform the management of the company owning the servers, it will take all measures to restore the security of the data, will make every effort to mitigate the immediate risk of harm and will notify the Supervisory Authority of the security incident, if the breach is likely to result in a high risk to the rights and freedoms of the individuals whose personal data security has been affected.
 
 
12. User rights
 
According to the new GDPR Regulation, we present below the rights you have as users/customers of webage.ro.
 
Right to information – refers to the right to be informed on all the aspects presented above.
 
Right of access – you have the right to obtain confirmation from us whether or not we are processing your personal data and, if so, access to that data and information on how the data is processed.
 
Right to object – the right to object to the processing of personal data if the processing is necessary for the performance of a task carried out in the public interest. Also, if the processing of personal data is for direct marketing purposes, you have the right to object to the processing at any time.
 
The right to data portability – you have the right to receive personal data in a machine-readable format that allows the data to be transmitted directly to another controller.
 
The right to erasure of data (“right to be forgotten”) – you can request that data be erased, without undue delay, if the following situations arise: the data are no longer necessary for the purposes for which they were collected or processed; you withdraw your consent and there is no other legal basis for the processing; you object to the processing and there are no legitimate grounds for doing so; the personal data have been unlawfully processed; the personal data need to be deleted in order to comply with a legal obligation; the personal data have been collected in connection with the provision of information society services.
 
Right to data restriction – you have the right to request data restriction for a period of time, for example, if a decision has been taken to delete your data and you consider it useful for various purposes, such as exercising a right in court. Also, if you contest the accuracy of the data or the processing is unlawful, you can request the restriction of the data.  Thus, following receipt of a request from you and after verification, we will stop the processing of personal data for a period of time.
 
The right to rectification of data – you can request rectification of certain personal data if they are incomplete or inaccurate. Thus, depending on the purpose of the processing, you can complete and then submit missing or inaccurate personal data, and it is even possible to complete a declaration for compliance.
 
The right to lodge a complaint with the National Supervisory Authority for the Processing of Personal Data when you find that your rights with regard to the processing of personal data have been infringed.
 
 

13. How to contact us

 
For any questions and any requests regarding the processing of personal data, you can contact us as follows:
 
by email at: contact@webage.ro;
 
Regardless of the method you choose for submitting your request to us, we will do our best to resolve all requests and/or complaints as soon as possible.